jilimk Privacy Policy

When you register and use jilimk, we collect the personal information needed to operate your account andcomply with our legal obligations under Philippine law. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your account activity data, such as login timestamps, game history, transaction records, and device information including IP address and browser type. Payment-related data — such as your preferred payment method and transaction amounts in Philippine pesos (₱) — is collected to process deposits and withdrawals securely. We may also collect communications you send to our support team so that we can respond to your queries effectively. All data collection is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.

The personal data we collect is used primarily to create and manage your jilimk account, process your transactions, and deliver the entertainment services you have signed up for. We use your identity and contact details to verify your eligibility to use the platform, which includes confirming that you are at least 21 years of age and located in the Philippines. Transaction data is used to process deposits and withdrawals in ₱ PHP and to maintain accurate financial records as required by applicable regulations. We may use your contact details to send you account-related notifications, such as transaction confirmations, security alerts, and updates to our policies — these communications are necessary for the operation of your account and cannot be opted out of entirely. Where you have given your consent, we may also send you promotional communications about offers available on the platform; you can withdraw this consent at any time by updating your account preferences. We use device and activity data to monitor for fraud, protect the security of the platform, and ensure that our responsible gaming obligations are met. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight.

jilimk does not sell your personal data to third parties for marketing or commercial purposes — this is a firm commitment we make to every Filipino member. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technology infrastructure providers; these parties are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your data to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, for example in connection with anti-money laundering obligations or a lawful investigation. In the event that jilimk undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We require all third parties who receive your data to maintain appropriate security standards and to use the data only for the purposes for which it was shared. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable law.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account and transaction records are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements. Communications with our support team are retained for a reasonable period to allow us to resolve any follow-up queries and to maintain a record of the assistance provided. Where data is no longer required for any lawful purpose, we take steps to securely delete or anonymise it so that it can no longer be linked back to you. If you request account closure, we will begin the process of removing your data from our active systems, though some records may be retained in archived form for the legally required period. You may contact us at any time to ask about the specific retention periods that apply to your data.

As a member based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You may request access to the personal data we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Where we process your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact us using the details provided at the bottom of this page, and we will respond within the timeframe required by applicable law.

jilimk takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are subject to confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines in accordance with our legal obligations. While we take every reasonable precaution, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your jilimk account and to keep your login credentials confidential.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data has been handled, please contact our data protection team at: support at jilimk.pro. We aim to respond to all privacy-related enquiries within 15 business days. This Privacy Policy may be updated from time to time to reflect changes in our practices, the services we offer, or applicable law. When we make material changes, we will notify registered members through the platform or via the contact details associated with your account. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically so that you are always aware of how your data is being handled. Continued use of the jilimk platform after an updated policy has been published constitutes your acceptance of the revised terms.